Effective Date: August 4, 2026

At Always Home Senior Services, we are committed to protecting the privacy of our clients, their families, and our job applicants. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit our website (https://alwayshomeseniorservices.com/), contact us via phone or email, or submit an application to join our caregiving team.

1. Information We Collect We collect information directly from you when you interact with our team or our website.
A. Personal Information You Provide: Contact Information: Name, email address, phone number, and physical address. Client & Care Inquiry Details: Information regarding care needs, preferred schedules, and health or mobility challenges of the individual requiring care. Employment Application Data: Information submitted through our Careers Form, including licensing details (CNA, HHA), work history, shift availability, resume uploads, and your motivation for becoming a caregiver.
B. Automatically Collected Information: We may collect basic, non-identifiable web traffic information when you visit our website (such as browser type, time of visit, and pages viewed) to help us optimize your online experience.

2. How We Use Your Information We use the information we collect to run our operations, provide exceptional care, and hire skilled professionals. Specifically, we use your data to: Respond to your care inquiries and coordinate free in-home consultations. Evaluate employment applications, check credentials, and contact potential caregivers for interviews. Route applications and contact requests directly to our management inbox at alwayshomeseniorservices@yahoo.com. Communicate with you regarding schedules, care plan updates, or application status.

3. How We Share Your Information We do not sell, rent, or lease your personal information to third parties. We may share your information only under the following limited circumstances: With Your Consent: When you explicitly authorize us to share information with family members, medical professionals, or hospital discharge coordinators. Service Providers: With trusted local service providers who assist us in hosting our website or managing our email delivery systems, under strict confidentiality agreements. Legal Compliance: If required by law, subpoena, or to protect the safety and rights of our clients, caregivers, or company.

4. Keeping Your Information Secure We employ reasonable administrative, technical, and physical security measures to safeguard your personal data. All digital contact and careers submissions sent via our forms are protected during transmission and sent securely to our primary inbox at alwayshomeseniorservices@yahoo.com. Access to sensitive client health info or employee records is strictly restricted to authorized staff who require the information to perform their duties.

5. Your Rights and Choices Opt-Out: You may opt out of receiving promotional emails or texts from us at any time by replying "STOP" or clicking the unsubscribe link in our messages. Access & Corrections: You have the right to request access to the personal information we hold about you or ask us to correct or delete inaccurate details.

6. Contact Our Carthage Team If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data,
please contact us:
Phone: 319-520-7914
Email: alwayshomeseniorservices@yahoo.com
Mailing Address: Carthage, Illinois